Firm Management

Seven Signs Your Firm's Books Need a Cleanup

Bookkeeping problems rarely announce themselves. Here are the specific symptoms that mean the books need work before year-end, not after.

Michelle Murphy4 min read

Books rarely fail loudly. They drift — a reconciliation skipped in a busy month, a category applied inconsistently, a bookkeeper who left mid-year without documentation.

By the time it is obvious, it is usually March and your CPA is asking questions you cannot answer.

Here are the symptoms worth acting on, roughly in order of how urgently they need attention.

1. You cannot produce a three-way trust reconciliation

Not “we reconcile the trust account” — the actual document showing your adjusted bank balance, your book balance, and the sum of every individual client ledger, all agreeing, as of last month.

If producing that would take more than an afternoon, that is the finding. Everything else on this list is a business problem. This one has professional consequences attached, and it is the reason it sits first.

If you want to check where you stand, the three-way reconciliation calculator will do the arithmetic. Nothing you enter is stored.

2. Your CPA charges you every year to clean up before filing

This is the clearest signal available, and firms consistently under-read it.

If your accountant’s January invoice includes a meaningful amount of work reclassifying, reconciling or reconstructing before they can begin the actual return, they are performing a bookkeeping cleanup at tax-preparation rates. Every year.

Ask for that portion to be broken out. Firms are usually surprised by the number, and it makes the economics of the alternative considerably easier to see.

3. Advanced case costs are sitting in your expenses

Look at your P&L for filing fees, expert witnesses, court reporters or medical records.

If they appear as expenses, they are in the wrong place. Money advanced on a client’s behalf is a receivable, tied to a matter, and it belongs on the balance sheet.

Two consequences follow. Your margins look worse than they are — sometimes dramatically so for a contingency practice. And, more expensively, those costs become invisible: when the matter resolves, nobody can produce a list of what was advanced, so nothing gets billed back.

4. Your bank feed has months of uncategorised transactions

Open QuickBooks and look at the “For Review” queue on your bank feed.

If there are hundreds of items going back months, your books are not behind by a little. Nothing in that queue has hit your financial statements, which means every report you have run in that period was incomplete.

The specific danger is that this queue looks like a chore rather than an alarm. It is an alarm.

5. You have never seen a report by practice area

If you cannot answer “how did estate planning do last year” without exporting to a spreadsheet and sorting by hand, your chart of accounts is not tracking practice areas.

This one is not urgent, but it is expensive over time. Firms are regularly surprised to find that one practice area they think of as core is being quietly subsidised by another. You cannot act on that if you cannot see it.

6. Your last bookkeeper left and nobody knows what they did

Handover is where most cleanups originate.

The specific risk is not that the previous bookkeeper did poor work — often they did not. It is that their decisions are undocumented. Why is that account structured that way? What does this recurring journal entry represent? Which of these two similarly named accounts is the live one?

Without answers, the next person either guesses or works around it, and both add a layer of drift.

7. Something does not feel right and you cannot say why

We are including this because it is the reason a genuine share of firms first call us, and because it is more often correct than not.

Attorneys are trained to notice when something does not add up. If your revenue feels higher than your bank account suggests, or a client balance looks wrong, or the year-end numbers seem off in a way you cannot articulate — that instinct is usually detecting something real.

It might be one miscoded transaction. It might be two years of drift. The way to find out is to have someone read the books.

What to do about it

One or two of these, and it is likely a targeted fix rather than a full cleanup. Worth doing before year-end, when it is small.

Three or more, or number one on its own, and the books need a proper look. Not a quote based on a phone conversation — an actual review of the actual records, which is what a Diagnostic Review is for.

The review tells you what is wrong, ranked by risk, in writing. Plenty of firms take that report and fix things themselves, or hand it to their existing bookkeeper. That is a completely legitimate outcome, and it is priced on the assumption that it might be what happens.

What is not a good outcome is another twelve months of drift, because the one reliable thing about bookkeeping backlogs is that they never get cheaper to fix.

  • cleanup
  • diagnostics
  • year-end
  • warning signs

Ready when you are

Find out what shape your books are actually in.

A 30-minute call is enough to tell whether we are the right fit for your firm — and you will leave it knowing more about your own numbers either way.

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